These terms govern your use of the Bitvisa platform. Please read them carefully before registering or placing any bets. By creating a Bitvisa account you agree to everything set out below.
These cards summarise the most important parts of the Bitvisa Terms and Conditions. The full terms below are the binding version — please read them in full.
You must be at least 18 years old to register and play on Bitvisa. Creating an account on behalf of someone else or providing false age information is a serious breach of these terms and will result in immediate account closure and forfeiture of any balance.
Bitvisa processes all transactions in BDT via bKash, Nagad and Rocket. Deposits are credited instantly. Withdrawals are processed within a few minutes during normal operating hours. Minimum deposit is ৳100. All funds must come from accounts registered in your own name.
Each player is permitted one Bitvisa account only. Duplicate accounts — whether under the same name, device, payment method or IP address — will be closed and any associated balances may be voided. If you have lost access to your account, contact Bitvisa support directly.
Bitvisa prohibits any form of cheating, collusion, use of automated software or exploitation of technical errors. Any player found engaging in prohibited conduct will have their account suspended, their balance forfeited and may be reported to relevant authorities.
All bonuses offered by Bitvisa are subject to specific wagering requirements and time limits that will be stated clearly at the time of the offer. Attempting to abuse bonus terms — including creating multiple accounts to claim the same offer — will result in bonus cancellation and possible account suspension.
Bitvisa is committed to responsible gaming. Players can set deposit limits, session time reminders and request self-exclusion at any time through their account settings. If you feel your gaming is becoming a problem, Bitvisa's support team is available 24/7 to help you access the right tools.
Welcome to Bitvisa. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and Bitvisa ("the Platform", "we", "us"). By accessing, registering on or using any part of the Bitvisa platform — including all games, payment services and promotional features — you confirm that you have read, understood and agreed to these Terms in full.
Bitvisa operates as an online gaming platform serving players in Bangladesh. All services are provided in BDT and are designed specifically for the Bangladesh market. These Terms are written in plain English so that every player can understand their rights and obligations clearly before they start playing on Bitvisa.
If you do not agree with any part of these Terms, you must not register an account or use the Bitvisa platform. Continued use of Bitvisa after any update to these Terms constitutes acceptance of the revised version.
To register and play on Bitvisa, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:
Bitvisa reserves the right to request identity verification documents at any time to confirm eligibility. If a player is found to be ineligible after registration, their account will be closed and any pending withdrawals may be withheld pending investigation.
Each player is permitted to hold one Bitvisa account only. Registering multiple accounts — whether under the same name, mobile number, device, IP address or payment method — is strictly prohibited and will result in all associated accounts being closed.
When registering your Bitvisa account you must provide accurate and complete information including your full name, date of birth, mobile number and a valid payment method registered in your own name. You are responsible for keeping your login credentials secure. Bitvisa will never ask for your password via email, chat or phone.
Bitvisa processes all financial transactions in BDT. The platform currently supports bKash, Nagad and Rocket for both deposits and withdrawals. All payment accounts used on Bitvisa must be registered in the same name as your Bitvisa account. Third-party payments are not accepted.
Deposits: Deposits are credited to your Bitvisa wallet instantly upon confirmation from the payment provider. The minimum deposit amount is ৳100. There are no deposit fees charged by Bitvisa, though your mobile banking provider may apply their own charges.
Withdrawals: Withdrawal requests are processed within minutes during normal operating hours. The minimum withdrawal amount is ৳200. Bitvisa reserves the right to request identity verification before processing any withdrawal, particularly for first-time withdrawals or amounts above standard thresholds.
All games available on the Bitvisa platform use independently certified random number generators (RNG). The published RTP (Return to Player) figures for each game represent the theoretical long-term average and are not a guarantee of individual session outcomes. By playing any game on Bitvisa you accept that gambling involves risk and that losses are possible.
Game results are final once a round has been completed and confirmed by the Bitvisa system. Bitvisa will not reverse game outcomes except in cases of verified technical error. If a technical error occurs during a game round, the affected round may be voided and your stake returned.
Bitvisa offers bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms including wagering requirements, minimum odds, eligible games and expiry dates. These specific terms will be communicated clearly at the time each offer is made.
General bonus rules that apply to all Bitvisa promotions unless otherwise stated:
The following activities are strictly prohibited on the Bitvisa platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balance and may result in legal action:
Bitvisa takes responsible gaming seriously. The platform provides a range of tools to help players manage their gaming activity and stay in control. These tools are available to all registered players at any time through their account settings.
If you believe your gaming is becoming a problem, please contact Bitvisa support immediately. Our team is available 24/7 and can help you access the right tools or refer you to appropriate support resources. For more information, visit our Responsible Gaming page.
Bitvisa collects and processes personal data in accordance with its Privacy Policy. By registering on Bitvisa you consent to the collection and use of your personal data as described in the Privacy Policy. Bitvisa will never sell your personal data to third parties.
Bitvisa may share your data with payment processors, identity verification providers and regulatory authorities where required by law. All data is stored securely using industry-standard encryption and access controls.
Bitvisa provides its platform on an "as is" basis. While Bitvisa makes every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.
To the maximum extent permitted by applicable law, Bitvisa's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
You may close your Bitvisa account at any time by contacting support. Any real-money balance remaining in your account at the time of closure will be returned to your registered payment method, provided all verification requirements have been met and there are no outstanding investigations.
Bitvisa reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:
Where an account is closed due to a breach of these Terms, Bitvisa reserves the right to withhold any balance pending the outcome of an investigation.
Bitvisa reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. For significant changes, Bitvisa will notify registered players via email or an in-platform notification.
Your continued use of the Bitvisa platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using Bitvisa and may request account closure by contacting support.
If you have any questions about these Terms and Conditions or need clarification on any point, the Bitvisa support team is available 24 hours a day, 7 days a week. You can reach us at:
Bitvisa is committed to resolving all player queries fairly and promptly. If you feel your concern has not been addressed satisfactorily, you may escalate the matter through the formal complaints process described in our FAQ.